Ten years in marketing, from campaigns to running a department, with a solid technical background.I've spent ten years in marketing, from running campaigns to running a department. My technical background comes in handy when a project crosses into data, development or automation.
I started out in campaigns, and online marketing is still my specialisation and a bit of a guilty pleasure. These days I work directly with companies and do more than campaigns. I can lead your team and the work with your agencies, run an audit, prepare an entry into a new market or check a company before you buy it. I most enjoy working for people who care more about winning business than about nice‑looking reports.
Agency reports tend to be full of good news. An audit shows you the rest.
A marketing audit looks at the whole picture from the outside. I find out how strong your brand is and where you stand against competitors. I look at what you tell customers about yourselves and whether you reach them where they actually buy.
Then come the numbers. I go through your budget across online and offline channels, your tracking and your work with agencies. I find out how many enquiries and orders really come in and what they cost you. I rank the findings by what needs fixing first.
Thirty hours of project management on a monthly invoice.
An agency's monthly invoice listed thirty hours of project management. It also included campaign management, reporting, meetings and several other items. The invoice kept growing, but nobody at the company could link those hours to specific work or results.
It might all have been justified. It could just as easily have been fixes, work done twice or tasks nobody had clearly briefed.
In a case like this, I put the contract, the brief, the emails with the agency, the delivered work and the change history in the ad accounts side by side. I compare what was agreed, what was actually done and what was invoiced. The result is a list of items worth raising with the agency and a proposal for making the work simpler.
What I check
You get a written summary of the findings, and we go through it together in a meeting. We agree the scope, timing and price in advance.
Campaigns are where I started, and they are still what I enjoy most. I like doing the whole job myself, banners and websites included. For bigger jobs, like a visual identity or a large website, I'd rather not be a one‑man band, so I'm happy to team up with a design studio or developers.
Ad platforms learn from the conversions your tracking sends them. When tracking breaks, the ads learn the wrong lessons and you pay for it. That's why I fix tracking first.
Conversions in the ads dropped, but enquiries kept coming in.
A company was trying to work out why conversions in its ads had dropped month on month and why each one suddenly cost more. Yet the forms on the website were working and enquiries were still arriving.
The fault was in the tracking. The rule meant to report a form submission only covered one of several forms on the site. The other enquiries never reached the ad platform, so for several weeks automated bidding was working from incomplete data.
I find a fault like this by following an enquiry from the ad click through the form to the record in the ad account. I then check the fix with a real click on an ad, because a test form submission never shows up in the ad account.
Afterwards I can hand the accounts over to you or keep managing them.
As your external marketing manager, I lead your team and manage the work with your agencies. I cover both online and offline marketing. Beyond campaigns, that can mean trade fairs and events, printed materials, PR or materials for your sales team.
We agree the goals and budget with your management, and I make sure the work follows them. Usually that means doing fewer things, but doing them properly.
Online marketing is my home turf, so I can check agency reports directly in the accounts and often fix technical problems myself.
If you don't need me to run the work, we can meet for advisory sessions only. Your team does the work and I help you with the decisions.
Some projects come round once in a blue moon, so nobody in the company has done them before. I can prepare a project like this or lead it all the way through. Each project has a clear brief and ends with handing over the result.
What you can come to me with
If you have a different project in mind, write to me and I'll tell you whether I can help.
When you buy a company, you also buy its brand, its market position, its ad accounts and its customer data. Before the deal, I check how strong the brand really is, where the company stands against competitors and whether the seller's numbers add up.
He bought two companies and couldn't get into their Google profiles.
A new owner bought two companies and only found out after the deal had closed that he couldn't access their Google Business Profiles. They held years of positive reviews and photos that helped people find the companies in search and on Maps.
The previous owner no longer knew who had set up the profiles or who had admin access. It could have been a former employee, the original agency or someone with a company email address that had long since been closed. The companies had changed hands, but the profiles and their reviews stayed out of the new owner's control.
That's why, in a due diligence review, I check who owns every account, profile and domain and who actually has admin access. "The agency has it" is not a good enough answer. Anything that can't be transferred has to be resolved before the deal closes or reflected in its terms.
What I check
You get a written assessment. For each risk I state whether it needs to be resolved before the deal closes or can simply be taken into account after the takeover.
A few sentences are enough. You don't need a finished brief.
We settle what you get, when and at what price.
You work directly with me, with no one in between.
A few lines about the situation are enough. I'll read them and suggest a sensible way to begin.
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